Privacy Policy
Effective Date: 1 May 2025
1. Information We Collect
We collect the following types of information:
- Personal Data: name, email address, billing details, company name (if provided), and any data you submit when contacting support.
- Authentication Data: if you sign in via a third-party provider (e.g. “Sign in with Google”), we collect the basic profile info returned by that provider (your name, email, profile photo URL, and unique user ID) to create and manage your account.
- Usage Data: IP address, device/browser information, access logs, and activity history to maintain and improve our service.
- Cookies & Tracking: session and persistent cookies to manage login sessions and preferences. You can disable cookies in your browser settings.
2. How We Use Your Information
- To provide and maintain our proxy services.
- To process payments and prevent fraud.
- To respond to your inquiries and support requests.
- To improve and personalize our website and services.
- To send you updates, marketing communications, and legal notices (you may opt-out at any time).
- To comply with legal obligations and enforce our terms.
3. Cookies & Similar Technologies
We use:
- Session Cookies for authentication and session management.
- Persistent Cookies to remember your preferences and settings.
You can disable cookies via your browser, but some features may not function properly.
4. Data Sharing & Transfers
We do not sell your personal data. We may share data with:
- Third-party service providers (payment processors, hosting, analytics) under strict confidentiality agreements.
- Law enforcement or regulators when required by law or to protect our rights and users’ safety.
Your data may be transferred and stored outside your jurisdiction; we ensure it remains protected under equivalent privacy standards.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, or to comply with legal requirements. When no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive copies of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (right to be forgotten).
- Restrict or object to certain processing activities.
- Obtain a portable copy of your data.
- Withdraw consent at any time (without affecting prior processing).
To exercise any of these rights, contact us at support@proxyhub.team.
7. Security
We employ industry-standard measures (encryption, access controls, monitoring) to protect your data. However, no system is 100% secure, so please notify us of any suspected vulnerabilities.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.” Your continued use of our services indicates acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this policy or your data, please reach out:
Email: support@proxyhub.team
Proxyhub.team respects your privacy and is committed to protecting your personal information.